Provision of IT and Telecommunications Consulting for Parks Canada's Reservation System and Bilingual Call Centre
Awarded 18 Jul 2023
About
Parks Canada awarded a contract to Camis Inc.
for information technology and telecommunications consulting services to support a robust reservation system and a Contractor-operated Reservation Call Centre (RCC) providing high-quality bilingual (English and French) service to potential visitors via telephone, email, and chat.
The contract, valued at CAD 70,800,265.69, operates with task authorizations, meaning the realized amount is contingent on the number of task authorizations issued and may be less than the published amount, depending on the department's operational requirements.
This contract was omitted from a previous proactive publication.
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