Shared Services Canada · Awarded contract
Awarded

IBM Canada Ltd. Awarded Contact Centre Services Contract by Shared Services Canada

Awarded 17 Aug 2017

View live tenders
Awarded17 Aug 2017
Value$1,446,186.46
ProvinceCanada
CategoryIT & Software
Ended 8y 3mo ago12mo term
Awarded 17 Aug 2017Expired 31 July 2018

Shared Services Canada awarded a contract to IBM Canada Ltd.

for other business services not elsewhere specified, specifically for HCCS-SSC EUSD Contact Centre-SO, valued at CAD 1,446,186.46.

Similar open tenders12

Project Management Services for Shared Services Canada — Executives, Coordinators, Leaders, Managers (2‑Year Contracts)IT & Software
18 Nov 2026
System Integrator for HCM Data Integration and Cloud Services — Government of Canada HR-to-Pay TransformationIT & Software
06 Nov 2026
Shared Services Canada ITQ – Managed Backup and Recovery Software for Government of Canada (On‑Premises Enterprise)IT & Software
02 Nov 2026
Shared Services Canada — Sovereign Cloud Qualification (Invitation to Qualify)IT & Software
28 Oct 2026
IT Research and Advisory Services for Immigration, Refugees and Citizenship Canada (IRCC)IT & Software
09 Nov 2026
IT Professional Services for Canada Council for the Arts – Enterprise Applications, Cloud, Data and AIIT & Software
23 Nov 2026
CDIC IT Staff Augmentation and Project Delivery Supply Arrangements – Ottawa (to Dec 31, 2029)IT & Software
05 Nov 2026
Replacement of HVAC Units and Building Services Upgrades – Springhill Institution, Springhill, NSConstruction
17 Nov 2026
SAP Level 3 Support, Enhancements and Modernization for ESDC myEMS Financial Management SystemIT & Software
29 Oct 2026
Enterprise Data Erasure Software for Government of Canada – Shared Services CanadaIT & Software
09 Nov 2026
Security Guard Services — National Capital Region (Ottawa & Gatineau)Public Safety & Security
10 Nov 2026
Procurement of 6 Red Hat OpenShift Bare Metal Node Subscriptions – 12‑Month Contract for National Defence (via Shared Services Canada)IT & Software
02 Nov 2026

Other similar contracts12

Contact Centre Migration Services by IBM Canada for Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$1,294,310.54
Hosted Contact Centre Service Contract Awarded to IBM Canada Ltd. by Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$3,390,394.37
Restated Contract for Contact Centre Migration to ESDC ECC by IBM CanadaIT & SoftwareIBM Canada Ltd.
$2,521,650.07
IBM Canada Ltd. Awarded Computer Services Contract by Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$1,267,838.98
Contact Centre Migration for CRA by IBM CanadaIT & SoftwareIBM Canada Ltd.
$2,301,622.41
Provision of IT and Telecommunications Consulting Services to Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$181,577.95
IT and Telecommunications Consulting Services Awarded to IBM Canada Ltd. by Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$16,272
IT and Telecommunications Consulting Services Awarded to IBM Canada Ltd. by Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$24,999.98
IT and Telecommunications Consulting Services by IBM Canada Ltd. for Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$891,007.26
Telecommunications Network Services Contract Awarded to IBM Canada Ltd. by Shared Services CanadaTelecommunicationsIBM Canada Ltd.
$729,889.63
Provision of IT, Business, and Telecommunications Professional Services to Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$3,611,650.41
Provision of IT, Business and Telecommunications Professional Services to Shared Services CanadaIT & SoftwareIBM Canada Ltd.
$5,839,909.66

Unlock the full platform.

7 days free, then $59/CAD per month. Cancel anytime.

What you get

Find

Find IT and software tenders in Canada in one place.

We monitor federal, provincial and municipal portals in near real time and update the feed as tenders are published, so you check one place instead of many.

Search by keyword, or describe your workType a keyword, or switch to AI search and say what your business does.
Narrow it downFilter by category, province and area, or view open tenders on a map.

Alerts

Open tenders like this contract, sent to you.

Tell us what you are looking for and we email you when a matching tender is published.

Set it up your wayUse keywords, a description of your work, a location or a distance from a postal code. Up to 10 alerts.
Instant or dailyGet an email when a match is published, or one summary a day.

Assess

Size up a tender in minutes.

Before you open a single document, get the requirements, a likely value and who you would be up against.

Requirements from the documentsWho can bid, mandatory criteria, how it is scored, insurance and key dates, each with its source.
Value and competitionAn estimated value from similar awarded contracts, and the suppliers most likely to bid.

Market

Follow IBM Canada Ltd. and get alerts when they win again.

Awarded contracts with the supplier and the value, so you can check prices, spot competitors and find work that is coming back to tender.

Supplier and agency profilesWhat each one has won or awarded, who they work with, and how that is changing.
Contracts ending soonTerms that finish in the next 12 months, which often go back out to tender.

Pipeline

Track your bids from interested to won.

Save a tender in one click and move it through each stage as you work on it.

Work as a teamInvite colleagues so you work from the same list.
Take it with youExport tenders and matches to CSV.

GovMarket AI

Ask a question in plain English.

Find tenders, look up a supplier, or check who won a contract. Just type what you need.

Get started

Get IT and software tenders in Canada by email.

Find the tender, size it up and track the bid, in one place.

7 days free, then $59/CAD per month

You're In — Free Trial Activated

You now have full access to GovMarket Premium for 7 days. You’ll be charged at the end of the trial unless you cancel.

  • Tell Us What You Do — We'll surface the tenders that are most relevant to your business.