Provision of Level 1 and Level 2 Help Desk Specialists to the Treasury Board of Canada Secretariat
Treasury Board of Canada Secretariat · Awarded contract
AwardedProvision of Level 1 and Level 2 Help Desk Specialists to the Treasury Board of Canada Secretariat
Awarded 28 Jul 2014
Awarded28 Jul 2014
Value$2,486,000.00
SupplierExcel Human Resources Inc.
ProvinceOntario
CategoryIT & Software
Ended 8y 3mo ago4y term
Awarded 28 July 2014Expired 31 July 2018
About
The Treasury Board of Canada Secretariat awarded a contract to Excel Human Resources Inc.
for information technology and telecommunications consultants to provide ongoing support to the Information Technology Service Desk.
The scope includes Level 2 and Level 1 Help Desk Specialists handling end-user interactions, incident and problem tracking in BMC Service Desk Express, maintenance of the technical knowledge base, and install, move, add, or change of hardware and software.
The contract value is CAD 2,486,000, with realized amounts contingent on task authorizations issued based on operational requirements.
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Provision of Level 1 and Level 2 Help Desk Specialists to the Treasury Board of Canada Secretariat
Won by Excel Human Resources Inc. · Treasury Board of Canada Secretariat
$2.5Mawarded
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