IT and Telecommunications Consulting for IRCC Digital Platform Modernization Phase 3
Awarded 21 Mar 2025
About
Immigration, Refugees and Citizenship Canada awarded a contract to Accenture Inc for information technology and telecommunications consulting services related to the Immigration, Refugees, and Citizenship Canada (IRCC) Digital Platform Modernization (DPM) Phase 3, specifically Projects 1 and 3 of the Client Experience Platform (CXP).
The contract, valued at CAD 17,032,809.34, covers work to enhance the CXP's online account for individual clients applying to visit Canada (TRV) and/or renew their passports (Simplified Renewal), establishing core capabilities for use by other lines of business, starting with clients invited to the IRCC Digital Credentials Pilot (P3).
The Digital Credential Pilot interim technical solution was procured by Canadian Digital Service (CDS) through Innovation, Science and Economic Development (ISED)'s Innovative Solutions Canada (ISC) Pathway to Commercialization (ITC) Phase contracts.
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