IT and Telecommunications Consulting Services for CXP Portfolio System Enhancements
Awarded 23 Dec 2025
About
Immigration, Refugees and Citizenship Canada awarded a contract to Accenture Inc for information technology and telecommunications consulting services to support the DPM3 CXP Portfolio.
The scope included enabling pre-assessment of photo compliance for the Officer Request build, modifying photo checker note logic to include non-compliance reasons in GCMS payload and suppress notes for compliant photos, deactivating the application withdrawal feature, and implementing a simplified renewal workload management toggle switch to redirect passport application volume to Passport Offices.
The contract value was CAD 1,057,683.4.
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