Global Affairs Canada · Awarded contract
Awarded

Provision of TBIPS Help Desk Specialists (Level 2) for Global Affairs Canada

Awarded 31 Oct 2022

View live tenders
Awarded31 Oct 2022
Value$1,827,935.48
ProvinceOntario
CategoryIT & Software
Ended 12mo ago3y term
Awarded 31 Oct 2022Expired 31 Oct 2025

Global Affairs Canada awarded a contract to NewFound Recruiting Corporation for Information Management and Information Technology (IM/IT) Help Desk agents to provide 24/7 support to the Department of Foreign Affairs, Trade and Development (DFATD) clients in Canada and abroad.

The support includes responding to complex IM/IT incidents, troubleshooting, resolution, and escalation for DFATD's business software and hardware.

The contract value is CAD 1,827,935.48.

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