Technical Architect Level 3 for Contact Center Migration Feasibility to Genesys CX Cloud
Awarded 30 Mar 2026
About
Employment and Social Development Canada awarded a contract to Teksystems for information technology and telecommunications consulting services, specifically a Task Authorization for a Technical Architect Level 3 to work on the migration feasibility from IBM Hosted Contact Center Service and Rogers Virtual Contact Center to Genesys CX Cloud.
The contract value is CAD 215,720.7, with the realized amount contingent on the number of task authorizations issued and may be less than the published amount depending on operational requirements.
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