Tender: WCB Agency of Record – Communications, Brand Management, PR, Social Marketing and WordPress Website/Intranet Hosting (Winnipeg)

About

The WCB is seeking a supplier to act as its Agency of Record to provide communications, brand management, public relations, social media marketing, campaign planning and media buying, research and stakeholder engagement, creative production (video, animation, photography, print and digital collateral), and to operate, host and manage its WordPress-based website (www.wcb.mb.ca) and internal intranet. The contractor will provide strategic advice, develop and execute multi-media marketing campaigns, deliver campaign planning, budgeting and reporting, implement metrics and evaluation, design publications and promotional materials for WCB, SAFE Work Manitoba, the Fair Practices Office and the Appeal Commission, and provide ongoing technical support, maintenance, security monitoring, daily backups, encryption in transit and at rest, vulnerability assessments, monthly patch confirmations and SLA-driven uptime, incident response, RTO/RPO and disaster recovery measures. The engagement requires qualified senior personnel, adherence to service levels including four-business-hour response times for calls and emails, allowance for WCB audits, exclusive storage and processing of all WCB website/intranet and related data within Canada, and will be contracted for an initial three-year term with a preferred start date of February 8, 2026 and an option to extend up to two years; work will be governed by an Agreement and subsequent Statements of Work as needs evolve.