Elections Canada · Awarded contract
Awarded

Managed Contact Centre Services for Elections Canada

Awarded 26 Feb 2019

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Awarded26 Feb 2019
Value$39,621,637.52
ProvinceBritish Columbia
CategoryIT & Software
Expires in 1y 5mo9y 1mo term, 84% elapsed
Awarded 26 Feb 2019Expires 31 Mar 2028

Elections Canada awarded a multi-year contract to Maximus Canada Services Inc for managed contact centre services, including online self-service, phone, structured webform, social media, and in-person service to the Canadian public, as well as recruitment and training of contact centre human resources.

The contract, valued at CAD 39,621,637.52, was put in place through a competitive process and includes one or more amendments.

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